Job details

Job Type: Part-time

Qualifications

    • High school or equivalent (Preferred)

    • Customer service: 1 year (Preferred)

    • US work authorization (Preferred)

Full Job Description

Job Title: Healthy Living Coach (Wellness/Fitness Coach)

FLSA Status: Part Time - Non Exempt

Reports to: Director- Healthy Living

Leadership Level: Leader

Primary Function/Department: Family Center

POSITION SUMMARY: 

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Healthy Living Coach, under their director of the Healthy Living Director or Coordinator will assist with the operation and implementation of the YMCA of Central Virginia Mission Retention strategy. This strategy includes Floor Engagement, Wellness Coaching Sessions, and Daxko Engage, Activtrax/Appointment King.

OUR CULTURE: 

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS: 

1. Create a safe and secure environment for all members, guests and visitors in the Wellness Center.

2. Monitor Wellness Floor to ensure an exceptional member experience. (I.e. re-rack weights, clean machines, remove trash and debris, replenish towels, log maintenance issues related to equipment, etc.)

3. Engage all members, guests, visitors with superior customer services. Greeting all with a friendly smile and offer of support.

4. Provide mentorship and fitness/wellness coaching for all facility members who require it.

5. Successfully complete the YMCA of Central Virginia Mission Retention/Engage training within first 90 days of employment.

6. Work with the Engage Kiosk on the Wellness Floor to actively engage all New Members, Low Engage and Critical Members. Logging notes and tasks as required.

7. Work with Director, Member Engagement and/or Wellness Coordinator to conduct engage task related calls to schedule wellness sessions and check-ins.

8. Accurately and timely log all details of member interactions (either live or over the phone) in Daxko Engage notes section. Training and support will be provided.

9. Other duties as assigned.

LEADERSHIP COMPETENCIES: 

· Community

· Inclusion

· Relationships

· Influence

· Communication

· Decision Making

· Innovation

· Quality Results

· Self-Development

· Functional Expertise

QUALIFICATIONS: 

· Must be at least 18 years of age.

· One year experience in health related field

· Pursuing a degree in Exercise Science, Wellness Health Promotion or related health field preferred.

· Excellent customer service and general office skills.

· Ability to work independently and in a group setting.

· Basic knowledge of computers and general office equipment.

· Ability to work in a dynamic, changing, and diverse environment.

Must become First Aid, CPR, and AED certified – Training provided.

WORK ENVIRONMENT & PHYSICAL DEMANDS: 

HOURS: 

  • Must have the physical, visual and auditory ability to perform the essential functions of the job with or without reasonable accommodations.
  • Position regularly requires the ability to do word processing, data entry and filing for several hours at a time.
  • Position may require, sitting, bending, leaning and kneeling on an occasional basis.
  • Must be able to lift up to 50 pounds in order to perform essential functions.

COVID-19 Compliance: Due to the national pandemic crisis of the COVID19 virus, it has become imperative that all employees full time and part-time must comply with several new responsibilities within their workday and positions.

Job Type: Part-time

Pay: From $9.50 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location:

  • Multiple locations

Work Remotely:

  • No

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